TECHNICAL SUPPORT REQUEST FORM DATE:
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ORIGINATOR DESCRIPTION
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COMPANY NAME : CONTACT NAME:
PHONE (AREA) : FAX # (AREA):
EMAIL ADDRESS:
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HARDWARE DESCRIPTION
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MOTHERBOARD : REVISION #: BIOS:#401A0-
CPU BRAND : SPEED(MHz):
DRAM BRAND : SPEED(ns) : SIZE(MB):
CACHE BRAND : SPEED(ns) : SIZE(KB):
HARD DISK : MODEL NAME: SIZE(MB):
CDROM BRAND : MODEL NAME:
BACKUP BRAND : MODEL NAME: SIZE(MB):
OTHER STORAGE: MODEL NAME: SIZE(MB):
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ADD-IN CARD DESCRIPTION (MODEL NAME/VENDOR)
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(E)ISA SLOT 1:
(E)ISA SLOT 2:
(E)ISA SLOT 3:
(E)ISA SLOT 4:
PCI-E SLOT 1:
PCI-E SLOT 2:
PCI-E SLOT 3:
PCI SLOT 1:
PCI SLOT 2:
PCI SLOT 3:
PCI SLOT 4:
PCI SLOT 5:
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SOFTWARE DESCRIPTION
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OPERATING SYSTEM:
APPLICATION SOFTWARE:
DEVICE DRIVERS:
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PROBLEM DESCRIPTION (WHAT PROBLEMS AND UNDER WHAT SITUATIONS)
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